Profil CV N°8497048

Expérience dans les secteurs d´activité suivants :

• Centres d´appel, hotline, call center
• Hôtellerie, restauration
• Secrétariat
• Tourisme, loisirs
• Éducation, formation

Expérience professionnelle

• Cashier
• Carrefour Market
• 09.2022 - 03.2023
• Processed customer transactions efficiently and accurately, maintaining a high level of customer service and reducing checkout time by 20%. Handled cash, credit, and debit card payments, ensuring the accuracy of daily cash drawer balances. Assisted in restocking shelves and maintaining product displays to enhance the shopping experience and maximize sales opportunities. Resolved customer inquiries and issues promptly, contributing to a 15% improvement in overall customer satisfaction scores.

• Salesperson
• Clothes Store My Style
• 04.2020 - 05.2021
• Processed customer transactions efficiently, ensuring accurate cash handling and swift checkout operations. Enhanced customer satisfaction by 20% through effective resolution of inquiries and complaints. Maintained and organized merchandise displays, which increased customer engagement and overall sales. Trained new employees in sales techniques and store policies, leading to a 15% boost in team productivity.

• Waitresse
• Restaurant Elbaraka
• 08.2019 - 02.2020
• Provided exceptional customer service by taking and delivering orders promptly, ensuring a high level of customer satisfaction. Handled cash and credit card transactions efficiently, reducing wait times and improving payment accuracy. Maintained a clean and organized workspace, contributing to a pleasant dining environment for both customers and staff. Assisted in training new staff, improving team efficiency by 15% during peak hours. Served an average of of 50 customers per shift.